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Building automation schedule wrong after DST change

Stadtwerke Ingolstadt — Office Campus · Cooperative customer · 30 min

Case briefing

The HVAC schedule starts one hour late in three buildings since the daylight saving change. The facility manager is friendly but not technical.

Learning objective: Structured troubleshooting and clear written documentation

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Task checklist
Clarify which buildings are affected
Verify controller time source
Write a short customer-friendly explanation

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