Buildings
Beginner
assigned
Building automation schedule wrong after DST change
Stadtwerke Ingolstadt — Office Campus · Cooperative customer · 30 min
Case briefing
The HVAC schedule starts one hour late in three buildings since the daylight saving change. The facility manager is friendly but not technical.
Learning objective: Structured troubleshooting and clear written documentation
AI customer conversation
No messages yet. Open the case with a first reply to the customer.
Task checklist
Clarify which buildings are affected
Verify controller time source
Write a short customer-friendly explanation
0% complete
Related inbox
Customer mails for this case are collected in your simulated inbox.Open inbox